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TECH SUPPORT GUIDES
Comtrend VR-3030
Single port VDSL/ADSL modem/router, no Wi-Fi
non-bonded VDSL and stand alone Internet 50M
Comtrend-VR-3030-front
Comtrend-VR-3030-back
Zyxel VMG4005
Single port bonded VDSL/ADSL modem/router, no Wi-Fi
bonded VDSL 50M/100M service
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Zyxel VSG-1432
Four port VDSL router with 802.11n Wi-Fi
IPTV and 50M services
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Zyxel-VSG-1432-back
Comtrend NL-3122
Four port VDSL bonded router, no Wi-Fi
bonded VDSL for IPTV and 50M/100M service
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Calix 711GE
Two port Fiber ONT, two POTS, no Wi-Fi
Fiber ONT- Outdoor, for internet only or IPTV
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Calix 716GE-I
Four port Fiber ONT, two POTS, no Wi-Fi
Fiber ONT- Indoor, for internet only or IPTV
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Calix-716GE-I-back
Calix 812G Gigahub
Four port Fiber ONT, two POTS, no Wi-Fi
Fiber ONT- Indoor, for internet only or IPTV
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Calix-812G-Gigahub-back
Calix 803G GigaPoint
One port Fiber ONT, One Pots, no Wi-Fi
Fiber ONT- Indoor, for Internet only or Phone
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Calix 844E Gigacenter
Four port Wi-Fi router, 802.11ac (Wi-Fi5)
Managed Wi-Fi service Wi-Fi router
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Calix-844E-Gigacenter-back
Calix 804 Mesh
Wi-FiMesh (Wi-Fi5), works with GC only
Wi-Fi Mesh
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Calix-804-Mesh-back
GS-2037E Gigaspire Blast u6e
Two port WiFi router, 802.11ax w/6 GHz (WiFi6E)
Premium Managed Wi-Fi service Wi-Fi router
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GS-2037E-Gigaspire-Blast-u6e-back
Calix GS-4220 Gigaspire Blast u6.1
Four port Wi-Fi router, 802.11ax (Wi-Fi6)
Premium Managed Wi-Fi service Wi-Fi router
Calix-GS-4220-Gigaspire-Blast-u6_1-front
Calix-GS-4220-Gigaspire-Blast-u6_1-back
GM-1028 Gigaspire Blast u4m Mesh
Wi-FiMesh 802.11 ax (Wi-Fi6), works with GS models only
Wi-Fi GigaMesh
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GM-1028-Gigaspire-Blast-u4m-mesh-back
GS-2028E GigaSpire Blast u4
Two port Wi-Fi router, 802.11ax (Wi-Fi6)
Managed Wi-Fi service Wi-Fi router
GS-2028E-GigaSpire-Blast-u4-front
GS-2028E-GigaSpire-Blast-u4-back
Amino A140
Set top box with coaxial, composite, component and HDMI connections
IPTV Service STB (set top box)
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Amino-A140-back
Amino A540
DVR Set top box with coaxial, composite, component and HDMI connections
IPTV Service STB (set top box)
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Amino-A540-back
Amino Kamai7B
Newest generation STB with composite and HDMI connections only. Supports 4K video and can connect via Wi-Fi but is not an AP (Access Point).
IPTV Service STB (set top box)
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Amino-Kamai7B-back
Amino Kamai7X
Newest generation STB with composite and HDMI connections only. Supports 4K video.
IPTV Service STB (set top box)
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Amino-Kamai7X-back
Amino Kamai7XM
Newest generation STB with composite and HDMI connections only. Supports 4K video and can connect via MoCa.
IPTV Service STB (set top box)
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Amino-Kamai7XM-back
Innovative Systems 5112
Newest generation STB with composite and HDMI connections only. Supports 4K video and can connect via Wi-Fi (can be both a Wi-Fi client and Access Point).
IPTV Service STB (set top box)
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Innovative-Systems-5112-back
Innovative Systems 5045
Newest generation STB with composite and HDMI connections only. Supports 4K video and can connect via LAN or WiFi.
MGTV Service STB (set top box)
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Actiontec ECB2500C
MoCA technology turns your home's existing coaxial wires into a high-speed, whole home network.
MOCA Adapter (TV Service)
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Actiontec-ECB2500C-back
Actiontec ECB6000
MoCA technology turns your home's existing coaxial wires into a high-speed, whole home network.
MOCA Adapter (TV Service)
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Actiontec-ECB6000-back
Actiontec ECB6200
MoCA technology turns your home's existing coaxial wires into a high-speed, whole home network.
MOCA Adapter (TV Service)
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Actiontec-ECB6200-back
Comtrend PG-9172
Turns Electrical Outlets into an Ultra-Fast Network (Ethernet)
Can connect up to 16 devices within a G.hn Powerline Network
THEORETICAL MAXIMUM DATA TRANSFER RATE IS 1200 Mbps
EOP Adapter
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Comtrend-PG-9172-back
Zyxel PLA407
The PLA-407 streamlines network setup by turning your house’s existing electrical wiring into a high-speed network.
THEORETICAL MAXIMUM DATA TRANSFER RATE IS 200 Mbps
EOP Adapter
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Zyxel-PLA407-back
TPLink TRSG108
10,100,1000Mbps RJ45 Ports. IGMP Snooping optimizes multimedia traffic delivery to ensure a better network experience, especially for applications like IPTV.
Switch (TV Service)
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TPLink-TRSG108-back
Comtrend GS-7260/GS-7305
Supports full and half duplex for 10/100Mbps, and full duplex for 1000Mbps. 5-Port IGMP Switch offers IGMP snooping and 5 Gigabit Ethernet ports for the most bandwidth- intensive applications.
Switch (TV Service)
Comtrend-GS-7260-GS-7305-front
Comtrend-GS-7260-GS-7305-back
Comtrend GS-7213
Supports full and half duplex for 10/100Mbps, and full duplex for 1000Mbps. 8-Port IGMP Switch offers IGMP snooping and 8 Gigabit Ethernet ports for the most bandwidth- intensive applications.
Switch (TV Service)
Comtrend-GS-7213-front
Comtrend-GS-7213-back
CyberPower CS24U12V
Designed for interior use, CS24U12V Indoor CyberShield™ FTTx System supplies continuous 12 VDC to local power Network Interface Devices (NID), cable telephone modems, wireless base stations, fiber to the home Optical Network Terminal (ONT). Up to 8 hours of battery life. (Phone Only)
Battery Back Up
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CyberPower-CS24U12V-back
CyberPower DTC36U-12V3-G
Designed for interior use, DTC36U12V Indoor CyberShield™ FTTx System supplies continuous 12 VDC to local power Network Interface Devices (NID), cable telephone modems, wireless base stations, fiber to the home Optical Network Terminal (ONT). Up to 8 hours of battery life. (Phone Only)
Battery Back Up
CyberPower-DTC36U-12V3-G-front
CyberPower-DTC36U-12V3-G-back
Precision Power PP36L-12U
Designed to protect and power Telecom premise equipment, the Precision Power Li-36 Micro UPS offers uninterrupted DC power and increased surge protection with scalable battery technology. Up to 8 hours of battery life with one battery, additional batteries can extend up to 24 hours. (Phone Only)
Battery Back Up
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Precision-Power-PP36L-12U-back
Legacy Equipment
Zyxel P660R-F1
Single port ADSL modem/router, no Wi-Fi
ADSL 4M and 10M
Zyxel-P660R-F1-front
Zyxel-P660R-F1-back
Comtrend CT-5072T
Single port ADSL modem/router, no Wi-Fi
ADSL 4M and 10M
Comtrend-CT-5072T-front
Comtrend-CT-5072T-back
Zyxel P660HN-51
Four port ADSL router with 802.11n Wi-Fi
ADSL 4M and 10M
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Zyxel-P660HN-51-back