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TECH SUPPORT GUIDES
MTCO digiMAX User Guide - Roku
Supported Roku Devices
  • Roku Express 3960X
  • Roku Express+ 3931X
  • Roku Express 4K 3940x2
  • Roku Express 4K+ 3941X2
  • Roku Streaming Stick 4K 3820X2
  • Roku Streaming Stick 4K+ 3821X2
  • Roku Ultra LT 4800X
  • Roku Ultra 4800X
*Parental Control Not Supported
 
Click here to watch MTCO Tutorial Videos pertaining to your digiMAX Stream TV service!
Adding MTCO digiMAX To Your Roku Device
Roku 1
Press the Home button and navigate to the search and type in MTCO digiMAX TV and download it like you would any other app . From your Roku device Home screen, a channel app should display in your channel list called MTCO digiMAX TV. Click on this channel to open it. The first time you open the channel you will be prompted for a Login and Passphrase. If you have not received this please contact our office Monday - Friday, 8:00 a.m. - 5:00 p.m.
How to Use Your Remote
Pressing the Up, Down, Left, and Right arrows will highlight different actions in the Guide, Search, Recording, and Account options. Pressing OK on the remote will open the highlighted item. To return to the Home screen, press the Home button. Press the Back button that is to the left of the Home button to move back to the previous screen or to open the Tab Bar.
Roku 2
Watching TV
From Home Screen, use the remote to highlight the MTCO digiMAX TV icon and press OK to open your on-screen Program Guide. To watch a channel, press the Up or Down arrows on the remote to any highlighted program and press the Play/Pause button to view the program.

Channel Surfing
While watching a program that is currently airing, press the Up or Down arrow of the remote to view the next higher or lower numbered channel.

For You Feature
This feature is "For You" if you prefer a poster view format instead of a traditional channel guide look. For You gives you quick access to Channels You’ve Watched, Channels Popular in Your Area, Movies On Now, Movies On Soon, and Recent Recordings. To access For You from the Program Guide, press the Back button on the remote to open the Tab bar, and select the For You Option. Use your remote to navigate and select what you would like to watch or record.

Roku 3
On-Screen Guide Management
From a live program that you are watching, press the Back button on your remote to open the on-screen Program Guide. Use the Up or Down arrows on your remote to scroll through the programs in the Guide. Then press OK on a highlighted program to see detailed program information and your management options. The three options include Watch, for a program that is currently airing, Record, and Search.

Roku 4
To Watch, use your remote to highlight the Watch button and press OK on your remote. To Record a program, highlight the Record button and press OK on your remote. See the Record section of this guide to learn more about recording programs. Choose the Search feature if you want to see future dates and times that this program will air that you may want to record. See the Search section of this guide to learn more about Search options.

Roku 5
Tab Bar
From the Program Guide, press the back button on your remote to open the Tab Bar. The Tab Bar allows you to scroll Left or Right to access For You, Guide, Recordings, Video on Demand, Search, and Account options. Details on these will be covered in subsequent pages of this guide.
Recording Your Programs
Recording Options
When you select the Record option, a screen will display giving you three Recording options, Record Single (for a one-time recording), Record Series (New episodes only), and Record Series (All episodes). Highlight your preferred Recording option and press OK to set the recording. To further manage this recording, go to the Tab Bar and select the Recordings option.

Watching Your Recordings
Recordings can be viewed from the Recordings option on your Tab Bar. Select Recordings from the Tab Bar and press OK to open the Recordings screen. Here you will see Current, Upcoming, and Rules. Highlight Current, and press OK to open your list of Current Recordings. Scroll through the list, highlight the program you want to watch and press the OK button. If there are multiple recordings, scroll and highlight the one you want to watch and press OK on the remote to start watching the program.

Search Option
From any of your Search results you can scroll through the list of programs to see their future air dates. Highlight Record and press the OK button on your remote to set a recording for the program. Use one of the options listed under the “Making a Recording” section, to make your selection.

Managing Your Recordings
Roku 6
Current Recordings
To watch or delete current recordings from the Program Guide, press the Back button on the remote to open the Tab Bar. Use the Right arrow on the remote to highlight the Recordings option and press OK. Press the Down arrow on your remote to highlight Current and then press OK on your remote to open your list of Current Recordings. This screen will display the list of your recorded programs. Scroll up or down to highlight a program and press OK on your remote to open a recorded program. Press the OK button again to watch the program. To Delete the program, press the Right arrow on your remote to highlight Delete and press Ok. You will receive a prompt to confirm deletion of the program. If there are multiple recordings of a program or series, scroll and highlight the one you want to watch and press OK on the remote to start watching the program.

The Red Check button to the left of the program indicates that it has not been watched, while programs with a Red Play button have been partially watched. Partially-watched programs give you the option to view the program where you left off or to start over.

Protect Recordings
To protect a recording, select the recording you would like to protect. Then from the options provided, select Protect, followed by Yes. To remove protection, select Unprotect followed by No.
Upcoming Recordings
Use the Upcoming Recordings feature to manage settings for your future recordings. From the Recordings screen, press the Down arrow of your remote control, highlight Upcoming, and press OK to see a list of programs you have scheduled for recording. Scroll through the list to highlight an Upcoming Recording and then press OK on your remote to open a program that you want to manage.
Roku 7
Current Recordings
To assure that you don’t miss the beginning or the end of a program, you can change the Start/Stop Recording times. Highlight the Edit button and pressing OK on your Remote to open a screen that gives you options on when you would like to Start and Stop a recording.

Highlight the Start Time option and press OK on your remote. Scroll up or down to choose the new Start Recording time and then press OK on your remote to finish your selection. The Stop Recording functions the same way as the Start Recording feature and is beneficial when watching sporting events where you want to extend the Record time.

Once you have finished your changes, highlight Save and press OK on your remote to save the changes. To Delete an Upcoming Recording, press the Right arrow on your remote, highlight Delete, and press OK. You will receive a prompt to confirm deletion of the program.

Roku 8
Series Rules
Use the Rules feature to manage the episodes of a series that you want recorded automatically. From the Recordings screen, press the Down arrow of your remote control, highlight Rules, and press OK to see a list of your series programs. Scroll through the list and highlight a series that you want to manage and press OK on your remote to open a series. At this point a Recordings - Rules screen will open. Highlight the option next to Keep at Most and press OK on your remote to scroll and choose a maximum number of episodes that you want to keep of this series, or you can choose to keep All Episodes. Press OK to make your selection.

Highlight the option next to Show Type and press OK on your remote and choose to keep All or Only New episodes of a series, press OK to make your selection.

You can also choose to set the Start and Stop Recording times for all episodes in this series. This option works the same way as it does in the Upcoming Recordings section. Once you have finished your changes, highlight Save and press OK on your remote control.

Restart TV
This popular feature lets you go back to the beginning of any program that is currently airing if it has the Restart Option.

While you are watching a program that you want to Restart, press on the Right Arrow of your Roku remote which will open a Video Options screen. Choose Restart this program and press OK to Restart the program back to its beginning.

Programs that have the Restart option will display the Green Restart icon in the Program description of the Guide. There may be programs that don’t allow for the Restart function because of programming restrictions.

Roku 9
Pause, Fast Forward, and Rewind Features
Roku 10
There may be times when you want pause or go back and see that exciting play in the game, or fast forward through commercials - don’t tell the advertisers. During an in-progress or recorded program, you can press the Pause button to stop the program. The Fast Forward button on your remote will advance the program, or you can press Rewind to go back. The Progress Bar lets you track your movement through a program with thumbnail displays, and the timer helps you to see how far you are from the end of the program.

Program Search Features
You can use the Search feature to find Live and Future programs. Go to Search in the Tab Bar, from here you can type in the name of a program by typing in the first few letters of a program. The results will be more specific if you type in more letters in the name of the program.

Highlight a program and press OK on your remote. If it is a program that is currently airing, you can highlight Watch and press OK on your remote to view it. You also have the option to select Record for adding this program to your future recordings. See the Recording Your Programs section of this guide for more information.

Roku 11
Account Option-Add a New Device to MTCO digiMAX TV
Select Settings from the Tab Bar, followed by Manage Account, then select Add Device. Once selected, a Login and Passphrase will be generated to use on your other device. Follow the directions at the beginning of this guide for adding this service to your Roku TV, and use the displayed Login and Passphrase when you are prompted to activate this service.

Roku 12
Closed Captioning
While you are watching a program, press the * button on the remote to open the options window. Use the Right arrow of your remote to turn Closed Captioning On or Off.

Video on Demand
When you select the Video on Demand option (if available) from the Tab Bar, there will be a variety of Movies and TV shows that you will be able to watch when YOU want to watch them. Use your Roku Remote to navigate and make your selection. Keep checking back for new releases and TV shows that will become available.