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MTCO Service Status

· Metamora, IL
· Germantown Hills, IL
· Washington, IL
· Marseilles, IL

LOCAL SERVICE.
LOCAL SUPPORT.
SUPERIOR PRODUCT.

Email
 E-mail Status
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Updated: Friday Apr 26 2:38 pm
MTCO administrators have detected a recent influx of spam/phishing messages that appear to come from MTCO. If you see any email messages requesting that you click on a link to update your account or keep your email account active, these are not legitimate emails from MTCO.

If you clicked on a link in one of these emails, be sure to do a thorough virus scan on your computer, then contact MTCO to update your email password.

If you require assistance or would like more information, please call our technical support at 800-859-6826.
Internet
 Internet Status
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Internet status is normal
TV
 TV Status
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Updated: Friday Apr 26 2:49 pm
Important Notice About Your MTCO Cloud DVR Service Cloud DVR recordings made prior to January 4, 2022: MTCO will be performing a database audit and clean-up on May 1, 2024. At this time, any DVR recordings made prior to January 4, 2022, will be purged from the system. We apologize for any inconvenience this may cause.

For more details and instructions, please visit: www.mtco.com/cdvr If you have any questions, please do not hesitate to call our customer service or tech support teams at 800-859-6826, or chat with us online at www.mtco.com.
Voice
 Voice Status
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Voice status is normal
Thank You For Choosing MTCO!

Check this page regularly for information on the functionality and status of MTCO services. It appears that MTCO is currently reporting an issue with our services as detailed above. We are working to remedy the issue. Please check back soon for more information. We apologize for any inconvenience.


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