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About MTCO Communications

What our customers say

“Just received incredible service from MTCO, specifically thru Justin Roberts. I called into the MTCO office, immediately talked to a real person who quickly got me in contact with someone to address what I thought was a minor issue on my most recent business phone invoice. Justin corrected the billing setup and called me back within the hour to offer an unsolicited credit back dated to when the setting was originally miscoded. MTCO provides highly reliable service for phone, internet, & tv through a local system which keeps the dollars we spend for that service in our immediate area to be recycled. Great Job, MTCO.”

-Dennis Hermann
Alexander Murray Agency
“Entire staff is very pleasant - easy to reach - knowledgeable!!”

-Robert & Jane
“You have provided great service for 25 years. We are moving out of state. Thanks for being a good provider of our phone, internet and TV. I can't believe all providers have a customer service like yours. A few years ago, I bought my first e-reader. I was having problems connecting and understanding the set up. Your techs were awesome. Sat down with me to check it all out and show me what it should say where. When I double checked the connection elsewhere, they determined our router was outdated and had everything ready for me to pick up with great instructions. Thank you!”

-Randy & Shari
“it is wonderful to be able to talk to a LIVE person when I call and not be on hold for 20 or 30 minutes...after only a few days of this new service, we are so happy we made the switch”

“one thing we have always liked about MTCO...friendly courteous and competent people at all stations”

-Bruce & Barb Miers
“the crew who installed our cable and internet were very polite and professional”

-Edward Schmillen
“I have always been pleased with your wonderful service and the quality and understanding of your employees!”

“Our internet is running smoothly and I really appreciate the SPAM Filter that is provided. Couldn't ask for better!”

-Hansen Financial
“We are enjoying the TV, its set up is very similar to the Direct TV that we had. Looking forward to getting the dish off the top of the house.”

-Diane Burnham
“What a uniquely fine company who cares about service to their customers!”

“When we have called [MTCO tech support], we have received prompt and courteous service”

-Paul & Rosemary Martin
“It was so nice to talk with someone 'live and local' with a quick resolution to my inquiry.”

-Julie from Peoria, IL
“MTCO came out to my house and did an amazing job helping me with my internet connection. I am more than impressed with [MTCO] !”

-Larry from Washington, IL
“very impressed with the [MTCO] techs, they were very professional and knowledgeable”

--Greg Messer
“I live just outside the [storm] damaged area. although the phones were out I still had [Internet] connection through your service. after I got the generator running. [T]hanks for the good service. ”

-Jim from Washington, IL
“wanted to let you know what a great job the guys did trenching our yard for the new line we are getting for the fiber optic [services].”

-Jerry and Dawn from Washington, IL
“[The digiMAX] installers were so friendly and actually sat down with me to explain the remote and answered all of my questions”

-Patricia from Washington, IL
“Thank You for sending [the] best installers to do [the digiMAX] install”outstanding customer service

-Cathy from Metamora, IL
“[the MTCO tech] was very patient, pleasant and helpful. We really appreciated the extra service that he gave our office and wanted you to know how much all of us appreciated it!”

-Deb Houch, Broker, Jim Maloof/Realtor
“[the MTCO technicians] were extremely knowledgeable and helpful.”

“The techs that came to my home for the install were very polite, knowledgeable, and professional. I was informed and shown what they needed to do before they began any work. They answered all my questions with patience and demonstrated the product ensuring I understood it.”
“Just want to say a huge thank you to MTCO and to [the MTCO tech] for sticking with me and fixing my email problem! Being able to speak to a helpful human being that can help me is why I would not switch from MTCO!”
“Your employees have been outstanding to work with. They were always very polite and helpful. We were also very impressed with the outstanding job of cleanup they performed almost like they had never been there.”

-Bob and Brenda from Washington, IL
“Even when it's after hours for tech support, I still get a call back. I'll always use their Internet service.”
“, friendly and professional, very great job”

-Rick from Washington
“This was so cool that I could drive 10 minutes and get things fixed and figured out so quickly. The small town customer service has definitely made me a MTCO customer for life. Thanks to tech support and thank you for your awesome customer service. Keep doing what you do.”

-Scott MacGregor