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SUPPORT DOCUMENTS & GUIDES

Technical Support Hours

Monday - Friday 8am - 9pm

Saturday 10am - 5pm

BIG BUTTON REMOTE
✘

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Big Button Diagram
Remote Control Shortcuts

Press one of the four colored buttons on your remote control to quickly perform various functions:

UR2-211 Shortcuts Diagram
🔺
RED- Quickly check current local weather conditions. When viewing this forecast window, press the green button for 5-day forecast.*

GREEN- View recent home phone calls and listen to voice mail messages...all while sitting in front of your TV! (if subscribed to MTCO CallerID & Voice Mail)

YELLOW- Access MyApps. While in the Guide, you can also press the yellow button to perform a program title search to list all shows with the highlighted title.

♦
BLUE- While in the Guide, press the blue button to show only channels that you are currently subscribed to.

*For national/midwest/local radars and additional weather, go to digiMAX myWeather Channel 401 (channel 411 in HD).

UR2-211 Shortcuts Diagram Arrow
Press the Left Arrow button to display a search window where you can enter a program title to search for a program.
ON DEMAND

Instant access to over 7,000 ON DEMAND titles!

Press the ON DEMAND button on your remote control to browse folders to find a vast library of movies and TV shows.

PIN NUMBER - When ordering Pay-Per-View and Video-On-Demand you will be asked to enter your PIN number. The default PIN number is 0000. If you wish to change the PIN number please see the online Users Guide or call MTCO Tech Support.
QUICK CODE SEARCH
If your home entertainment device does not respond to the Potenza ST Universal Remote Control after trying all of the codes listed for your brand, or if your brand is not listed at all, try searching for your code. For example, to search for a code for your TV:
  1. Turn on the component you want to program. To program your TV, turn on the TV
  2. Press and hold the [
    TV
    OR
    STB
    ] key for 5 seconds until the Device LED will blink once and stays on. Continue to hold the [
    TV
    OR
    STB
    ] key and press the number key assigned to your brand in the Quick Setup Code Table and release both [
    TV
    OR
    STB
    ] key and the number key to save the code. The Device LED will blink twice to confirm that the code is stored.
  3. Point the remote control at the component
  4. Press the power button [
    TV
    OR
    OFF
    ]. If it turns off, it is programmed for your component. If it does not turn off, use the PreProgrammed 3-Digit code Method or Scanning Method.
Repeat the steps above for all components (CBL, TV).
PDF Document Full Users Guide Big Button Remote
Account
PDF Document
Download Apps
link
Managed Home Services
link
Account Passwords FAQ
link
Security Policy FAQ
link
digiMAX Wiring Specs
PDF Document
How to Setup eBill
form
Security Password Setup
form
Refer a Friend & Earn Cash
form
Text Notification Enrollment
Internet
link
How to Setup E-mail
link
digiMAX Webmail Help
link
E-mail Dashboard Help
link
DHCP FAQ
PDF Document
CommandIQ™
PDF Document
MTCO Network Map
PDF Document
Data Plan FAQ
PDF Document
How to Manage Data Usage
form
Data Alert Enrollment
TV
link
Remote Control Help
link
digiMAX Channel Guides
link
digiMAX Restart TV
link
watchTVeverywhere FAQ
PDF Document
watchTVeverywhere Setup
PDF Document
digiMAX User Guide
Voice
PDF Document
Voice Mail Users Guide
Internet Service

INTERNET

High speed Internet service provider in Washington, Germantown Hills, Marseilles, and Metamora, Illinois.

TV Service

TV

MTCO digiMAX TV service. Over 200 available channels. Add TV to any Internet package starting at $10/mo.

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Why People Choose Us

“
Received incredible service from MTCO...I called into the MTCO office, immediately talked to a real person ...MTCO provides highly reliable service for phone, internet, & tv through a local system which keeps the dollars we spend for that service in our immediate area to be recycled. Great Job, MTCO.

- Dennis H.

”