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MTCO Customer Support
E-mail MTCO Support
Telephone Tech Support Hours:
8:00 am - 9:00 pm
Mon - Fri

10:00 am - 5:00 pm

Office Hours:
8:00 am - 5:00 pm
Mon- Fri

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 MTCO E-mail setup instructions

iPhone & iPad (IOS 11 and 12)

*please note that these instructions apply to IOS 11 and 12 commonly found on newer version iPhones & iPads. If you would like to set up email on an IOS 10 and below device please click here

To determine what version IOS you are currently using please do the following:

1. Open the Settings app on your iPhone

2. Select "General"

3. Select "About"

4. You will see a "Version" label indicateing the current version of your IOS device.

Apple device (IPad/IPhone) e-mail setup instructions

1. Open the Settings app on your iPhone

2. Once inside, scroll down and select "Accounts & Passwords"

3. select "Add account"

4. Select "Other"

5. Select "Add Mail account"

6. For Name, type in your name

7. For email, type in your full MTCO e-mail address (ex: username@mtco.com)

8. For password, type in your e-mail password

9. For description, leave blank.

10. Select "Next" at the top-right of your screen

11. The first option at the next page should be IMAP or POP. Select POP.

12. Name, e-mail and description should still be filled with the information you put in the previous screen. For the incoming mail server host name, type in: mail.mtco.com.

13. For username, input your MTCO e-mail address WITHOUT the @mtco.com domain

14. For password, reenter your e-mail password

15. For the outgoing mail server host name, type in: smtp.mtco.com. Your username and password for the outgoing mail server is required.

16. Select "Next" at the top-right of your screen

17. The next screen should read "Verifying", and can take up to five minutes. Occasionally an error message may appear reading "Cannot connect using SSL. Do you want to try setting up the account without SSL?" Select Yes.

18. Once the verification is complete, the e-mail setup should be complete.

Support files and links