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Password FAQ

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Passwords associated with your MTCO account

Customer Security Password
This account password is used to verify who you are when you call in, start an online chat or contact MTCO via e-mail.

E-mail Password
Used to sign in to your MTCO e-mail.
E-Mail Dashboard: https://mail.mtco.com/
Webmail interface: https://webmail.mtco.com/

Wi-Fi
Password to connect to your wireless internet connection in your home.

eBill
This is the password that allows you to pay your bill, check your data usage and open a trouble ticket with your service.
Website: https://ebill.mtco.com/ebpp/login

watchTVeverywhere
This is the password to stream some of your favorite channels and programming to your tablet, smartphone, laptop and other devices from anywhere you receive an internet signal. (Must be a TV subscriber).Call your MTCO rep to set up your watchTVeverywhere account!
Website: https://www.watchtveverywhere.com/

Video On Demand PIN
PIN number used to rent VOD content from your TV. Your Default PIN is 0000. To set up a unique PIN:
  1. Press Menu on your remote control
  2. Arrow down to "Settings" and press the Right Arrow, then press the Arrow down to highlight "Parental," then press the Right Arrow to highlight "Change Pin" and press OK on your remote.
  3. Arrow down to "Old PIN" under the "Purchase PIN" section and enter 0000. Then arrow down to "New PIN" and enter your new unique PIN. Enter your new PIN again in the "Re-enter New PIN" field. Once finished, Arrow down to "OK" and press the OK button on your remote.

Parental Control PIN
PIN number used to block certain programming on your TV. Your Default PIN is 0000. To set up a unique PIN:
  1. Press Menu on your remote control
  2. Arrow down to "Settings" and press the Right Arrow, then press the Arrow down to highlight "Parental" then press the Right Arrow to highlight "Change Pin" and press OK on your remote.*
  3. Under the "Parental PIN" section, enter 0000 in the "Old PIN" field. Then arrow down to "New PIN" and enter your new unique PIN. Enter your new PIN again in the "Re-enter New PIN" field. Once finished, Arrow down to "OK" and press the OK button on your remote.

    * Once you highlight “Parental,” press the Right Arrow to access various Parental settings options.

Hostopia
This is the password used for our web hosting platform and ftp web hosting access.

Internet Service

INTERNET


Hometown Internet service provider in Metamora, Germantown Hills, Marseilles, and Washington, Illinois.

TV Service

TV


MTCO digiMAX TV service. Over 150 available channels. Add TV to any Internet package starting at $10/mo.

Voice Service

VOICE


Residential and business voice. Add Safety Voice to any MTCO service starting at just $5.50 more per month!

Business Service

BUSINESS


Business class speed to match your workforce requirements ... flexibility to upgrade for future growth.

Why People Choose Us

By FAR the best internet service you can get. Fiber is FANTASTIC. Price is great. Internet never goes down or has hiccups. Latency while playing games is beyond good. If I ever move away from MTCO, I'll be genuinely sad about it.

- Jesse W.