Office Hours

Monday - Friday 8am - 5pm

Technical Support Hours

Monday - Friday 8am - 9pm

Saturday 10am - 5pm

Potenza Remote
Potenza Diagram
Remote Control Shortcuts

Press one of the four colored buttons on your remote control to quickly perform various functions:

Potenza Shortcuts Diagram
RED- Quickly check current local weather conditions. When viewing this forecast window, press the green button for 5-day forecast.*

GREEN- View recent home phone calls and listen to voice mail messages...all while sitting in front of your TV! (if subscribed to MTCO CallerID & Voice Mail)

YELLOW- Access MyApps. While in the Guide, you can also press the yellow button to perform a program title search to list all shows with the highlighted title.

BLUE- While in the Guide, press the blue button to show only channels that you are currently subscribed to.

*For national/midwest/local radars and additional weather, go to digiMAX myWeather Channel 401 (channel 411 in HD).

Potenza Shortcuts Diagram Arrow
Press the Left Arrow button to display a search window where you can enter a program title to search for a program.
Potenza Shortcuts Diagram List
Press the LIST button for easy, one button access to your DVR recordings. Press the MENU button to display the Main Menu to access your DVR Recordings, My TV for channel guide options, My Phone, My Apps and My Settings.
Instant access to over 7,000 ON DEMAND titles!

Press the ON DEMAND button on your remote control to browse folders to find a vast library of movies and TV shows.

PIN NUMBER - When ordering Pay-Per-View and Video-On-Demand you will be asked to enter your PIN number. The default PIN number is 0000. If you wish to change the PIN number please see the online Users Guide or call MTCO Tech Support.
If your home entertainment device does not respond to the Potenza ST Universal Remote Control after trying all of the codes listed for your brand, or if your brand is not listed at all, try searching for your code. For example, to search for a code for your TV:
  1. Turn on your TV.
  2. On the remote control, press
    once; it will blink once. Then press and hold SETUP until the
    key blinks twice.
  3. Type 9 9 1. The
    key will blink twice.
  4. Press and release the
    key continuously, then stop when the TV turns off.

    NOTE: In the search mode, the remote control will send IR codes from its library to the selected device, starting with the most popular code first.
  5. Press
    . The TV should turn on, then press SETUP once to lock in the code. The LED will blink twice to indicate that the code is saved.

    NOTE: If the TV does not turn on during step 6, then slowly press and release
    to go back through the codes, then press SETUP when the TV turns on.
  6. To search for the codes of your other devices, repeat steps 1 through 6, but substitute the appropriate key (e.g.,
    , or
    ) for the device you are searching for.
PDF Document Full Users Guide Backlit Potenze Remote
PDF Document Full Users Guide Potenze Remote
Internet Service


Fiber Optic and High-Speed Internet service in Washington, IL · Metamora, IL · Marseilles, IL · Germantown Hills, IL

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Received incredible service from MTCO...I called into the MTCO office, immediately talked to a real person ...MTCO provides highly reliable service for phone, internet, & tv through a local system which keeps the dollars we spend for that service in our immediate area to be recycled. Great Job, MTCO.

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