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 MTCO watchTVeverywhere FAQ
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Frequently Asked Questions

How do I use watchTVEverywhere?
You first must register your cable TV account with watchTVEverywhere. If you haven't done so already, click here to register or learn more.

There are two ways to watchTVEverywhere:
  1. Visit www.watchTVEverywhere.com and log in. You will be presented with a list of networks that are available to you. Click on the network you want to watch. If the network you selected has an app available for your device, you will directed to the app store to either open or download the app. Otherwise, you will be taken to the network's website.
  2. Open a network app - Hallmark Channel, for example - directly on your device. Log in and start watching.

For quick and easy access to all the networks available through watchTVEverywhere, add the watchTVeverywhere website to your device's home screen.

What is watchTVEverywhere?
WatchTVEverywhere allows you to watch TV, well, anywhere! As a cable TV subscriber from a participating cable provider, watchTVEverywhere gives you access to TV shows, movies, behind-the-scenes content and more at no additional charge. Once you've registered, download apps from your favorite networks for your smartphone, tablet, computer or smart TV and start watching.

Not all netorks have apps available for all platforms. Check your device's app store to see what's available. You can also visit www.watchTVEverywhere.com and click on a network to start watching.

The networks that you'll be able to watch correspond with your cable TV subscription. Not all networks have content available through watchTVEverywhere. Log in to www.watchTVEverywhere.com to see what network you can access.

How is watchTVEverywhere different from other online video streaming services?
WatchTVEverywhere is included at no additional charge with your cable TV subscription.
WatchTVEverywhere is an extension of your cable TV subscription. It allows you to watch the same shows and programs you watch on TV from wherever you what, whenever you want.

Streaming services like Netflix, Amazon Prime and Hulu only offer past seasons of shows so you have to wait to watch the current season. With watchTVEverywhere, you can watch the current season of your favorite shows within days of their premiere. Most networks also make past episodes and "behind-the-scenes" videos available.

Subscription services like SlingTV or fuboTV are different in that they show live TV content only. They are essentially cable channels streamed over the Internet. You may also have access to other content through these services as well.

Many networks also include a live stream as part of their watchTVEverywhere offerings.

How much does it cost?
Nothing. WatchTVEverywhere is a service provided by your cable provider at no additional cost. You'll have access to networks that are part of your cable TV subscription. For example, if you receive ESPN as part of your cable package, you'll have access to ESPN content through watchESPN.

Please keep in mind that data overage charges may apply from your cellular carrier or Internet provider. Streaming video transmits a lot of data so it is very easy to go over your data plan. Check your data plan before you start watching. Please know that we have no way of knowing when you have exceeded your data plan. You are responsible for all of the charges made by your mobile carrier.

Where can I watchTVEverywhere?
Just about Everywhere! WatchTVEverywhere works anywhere you can receive an Internet signal: inside your house, at the office, shopping mall, hotel, airport or when you're waiting in the car to pick up the kids. Wired connections and in-home WiFi will provide the best quality. The quality of streaming while connected to a public WiFi network, like at a restaurant, will vary depending on the strength of the signal.

WatchTVEverywhere.com and content authorized through watchTVEveywhere is only accessible in the US and US territories.

What can I watch?
Each network determines what programs to make available, when and the length of time they are available. WatchTVEverywhere and participating cable providers have no control over what is made available. Generally, networks have the most recent episodes of TV shows as well as past episodes or seasons of TV shows available for you to watch. They may also include movies, behind-the-scenes content or special, web-only content. Some networks even include a live feed of the network.

Why aren't all the networks I subscribe to available?
Not all networks and channels make their programs available online. As new networks are added, they will be added to the Networks page on watchTVEverywhere.com.

Why aren't all programs available?
A TV network doesn't necessarily own all of the rights to all of the programs they transmit. A TV network may have the right to transmit a movie, but only to TV sets, not on watchTVEverywhere. So, once again, it depends on the TV network.

Will other networks become available?
Yes. We are continually working with networks to make them available through watchTVEverywhere to expand what's available to you. To see a complete list of networks that are available to you, log in to www.watchTVEverywhere.com.

How do I register for watchTVEverywhere?
It is easy to register and start using watchTVEverywhere. Click here to watch a 5 minute video about registration.

Have your latest invoice handy. You will need your account number and the last name as it appears on your invoice to register.
  • Select your TV provider from the drop down menu on www.watchTVEverywhere.com and click on Submit.
  • Click on "Register." You will need your account number and the last name as it appears on your invoice.
  • The email address that you enter will be your user name. It must be a valid email address. Your password must contain at least 8 characters, including UPPER/lowercase and numbers.
  • Click on "Register".
  • Confirm the email address you provided is correct.
  • Now, check the inbox for the email address you just provided. You will find an email message with your watchTVEverywhere activation link. Click on the link to complete the registration process.
  • You are done and can begin to enjoy watchTVEverywhere. Click here for instructions on how to use watchTVEverywhere.

It is important that you keep your username and password confidential. Use of your credentials by others will result in loss of watchTVEverywhere privileges.

Which watchTVEverywhere programs can I watch?
Once you are registered, you can watch any watchTVEverywhere program as long as you are a subscriber to that network. For example, you must be an A&E subscriber to watch A&E's watchTVEverywhere programs.

Which devices can I use?
Almost all watchTVEverywhere programs are available on computers and Apple or Android smartphones or tablets. Several TV networks also have applications for popular streaming devices like Apple TV, Roku, Google Chromecast and Xbox.

Some TV networks are not available across all platforms. Visit your device's app store and search by the network name for available applications.

How many different devices can I use?
There is no limit to the number of devices you can use. However, TV networks may limit the number you can use at the same time. Please refer to the policies and terms of use for each app you use for details.

Does watching watchTVEverywhere count against my mobile data plan?
It might. Check the data plan for your cellular network or Internet service before you start using watchTVEverywhere. WatchTVEverywhere programs transmit a lot of data. That can become expensive if you have a limited data plan. Please know that we have no way of knowing when you have exceeded your data plan. You are responsible for all data charges made by your mobile carrier or Internet provider.

Will I be able to watch my watchTVEverywhere programming content while traveling outside of the USA?
Programming and Distribution rights vary by programmer however, as a general rule, rights are restricted to the US and US territories for content distribution by USA cable operators. In an online environment these restrictions are imposed by the programmer based upon the inbound IP address (International/Country code specific) used to gain access to the portals/apps/players. International travelers should be aware of these limitations and expectations should be measured accordingly.



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