MTCO Webmail is an advanced webmail interface for your email server. It has
all the functionality you would expect from a modern email client, including
MIME support, contacts, folder manipulation, message searching and spell
checking. Unlike other webmail clients, its user interface has been designed to
give you the look and feel of a desktop application. This means that it has
features like drag-and-drop, application menus, and minimal page refreshes.
Because of these features, MTCO Webmail requires some advanced browser
technologies. At this time we support only the following browsers (under
Windows, Mac OS or Linux systems):
Microsoft Internet Explorer 11+
Apple Safari 9+
Mozilla Firefox 60+
Google Chrome 52+
If you are using a browser that is not on the list of supported browsers we
strongly encourage you to update your browser. In general, using outdated
browsers is a serious security threat and may cause your computer to be infected
with malware. We strongly recommend updating your browser of choice to its
MTCO Webmail has a built-in Search feature right in the header. From here
you can quickly search the contents of the folder that you currently have
To search for something, simply enter your search keyword in the input box and
then press the enter key. When you are done with your search and want to go back
to the complete list of the messages, click on the "X" button on the right side
of the search box.
The Search function also supports various parameters for making your search more
specific. If you click on the arrow on the left side of the search field you
will get a dropdown box prompting you to select which parts of the email message
to search in. You can choose from any combination of:
From here, you are also able to filter the messages by their age, and what
folders to look in.
There is also a 'filter' to the left of the search which can be used in
combination with the search. You can filter messages based on:
The Application Menu is the horizontal bar immediately above the logo. From
here you can access the drop-down menus for "File", "View", "Help" and "Logout".
From the File menu, you can access immediate actions that will
change dependent on the page you are on.
From the View menu, you can access the various sections of the
webmail application such as:
Mail - To go to your inbox and list of mail folders
Settings - To go to your personal settings and preferences setup
Contacts - To go to your address book and list of contacts
Calendar - To go to your calendar
From the Help menu, you can access the help and documentation
pages, and see information about the current version of the MTCO Webmail client. There is also a link here to go to the developer's website.
Logout is a quick way to logout of the interface when you are
The Action Bar contains several buttons that allow you to perform different
actions, depending on which section of the webmail you are using. For example,
while looking at the Inbox you may see the following options:
Refresh - Refreshes your message list by showing new messages if any
Compose - To create a new email message
Reply - To create a new message in reply to the currently selected one;
it will be addressed to the sender of the selected message only
Reply All - Similar to Reply, but the reply will not only be addressed to
the sender of the selected message but also to all of its recipients. This makes
sense if the message was sent to a group of people and you want all of them to
receive your answer.
Forward - To forward the currently selected message to another person
Delete - To move the currently selected message(s) to Trash
Block Sender - To add the sender of the email you are currently viewing
to your blacklist You will not receive emails from this address again.
Mark - To mark the selected message(s) as 'Read' or 'Unread', or to flag
More - This gives you more options such as printing a message,
downloading a message, moving or copying the message, etc.
The Action Bar will change as you browse different parts of the MTCO Webmail application. To find out what a particular item in the Action Bar does, move
your mouse over it and wait until a description pop-up on the screen.
The menu on the left-hand side of the screen shows all the mail folders in your
email account. The default folders are:
INBOX - This is where new emails arrive, by default
Drafts - This is where your draft messages are stored, see later on
Sent - Messages sent by yourself are stored there
Spam - For spam messages
Trash - For messages that you have deleted
In addition to the five folders listed above, you might see additional folders.
Those have either been created by you or your email provider and can be used to
organize your email into further categories.
Sometimes a folder will have a number next to the folder name. This indicates
how many unread messages are in this folder. If there is no number displayed,
then there are no unread messages in that folder.
To open a folder, just click on it once. The messages in that folder will appear
in your message list to the right of the folder list.
Nested folders are collapsible and expandable by clicking on the little '+' and
'-' icons which will show up next to the folder icon.
To empty the Trash or Spam folders:
Open the folder you want to empty
At the bottom of the folder list, there is a Sprocket/Gear icon. Click that
This part of the screen displays the list of all messages in the currently
To view a message, you can either double-click on it, or you can click the
message once to have the content displayed in the preview pane.
You can also select a message by clicking on it once and then perform some
action on it using one of the buttons in the action bar, e.g. Reply.
You are also able to select multiple messages in the following ways:
Click on the messages you want to select while holding down the Ctrl key.
Click on a message, then click another message while holding the Shift
key. This will select both of the messages you clicked, along with all the
messages between those two messages.
At the bottom of the Message List there is a button labeled Select which
has the following options available for automatically selecting several messages
All - Select all messages in the current folder
Current page - Select all the messages that currently show in the message
list (the current page only)
Unread - Select all of the unread emails in the current folder
Flagged - Select all of the flagged messages in the current folder
Invert - Inverts the selected messages (all selected messages become
unselected, and all unselected messages become selected)
None - Unselect all messages
Finally, you can also drag-and-drop messages to another folder. Just select
them and then drag them over to one of the folders in the folder list to the
left by holding the mouse button. This also provides another way of deleting
messages: just drag them into the Trash folder.
Messages that have not been read by you yet will be indicated with a star in
addition to being displayed in bold.
A message carrying a little paper clip icon to its right contains an attachment,
such as a PDF document or a photo.
If you click on an address when viewing a message (either From, To, CC) you will
automatically be taken to a compose page where you can send an email to that
To the immediate right of the individual contacts will be a small + icon.
Clicking on this icon will add the contact email to your address book.
At the top right of the message list pane, there are arrows with a number in a
box displayed. The number is the 'page' that you are on, and clicking the arrows
will take you to a different page. You can set the number of messages displayed
per page in the Personal Settings.
Composing mail couldn't be simpler. To start, go to the action bar, and click
the Compose button
The Compose Mail page is set up like any other email application. At the top are
the details about who the message is sent to and the subject.
From - You can select your identity from here. If you only have one
identity setup then it will be shown here.
To - Who you want to send the email to
Subject - The subject/title of your email
Attach a file - You can add attachments to the email here. You can also
drag and drop files into this attachment area
and then the body of your email message
As you start typing in the "Recipient" box you'll notice that MTCO Webmail automatically suggests which contact you can send the email to - provided that
contact is in your address book.
To add an attachment, either click the 'Attach' button in the action bar, click
the 'Attach a file' button in the attachments section on the right side of the
page, or drag and drop a file into the attachment section. Once you have added
your attachment, you can remove it by clicking the garbage can icon.
Below the subject, there is a 'Priority' option where you can set the priority of
your message if you want.
There is a spell check button in the action bar. Click on it to start spell
checking your message body. If you want to change the language used just click
the small arrow that is to the right of the spell check button
Also below the subject is an 'Editor type' option. Here you can choose between
either 'HTML' or 'Plain Text'. Selecting 'HTML' will give you the option of
composing your email in HTML format (automatically bringing up the Rich Text
Editor menu above the body of your message). If you check the 'Plain Text'
checkbox, you will lose all your formatting and the email body will be displayed
in plain text.
When you are done composing your email you can click "Send" from the Action Bar
"Cancel" will close the compose page. You can also save this message as a draft
for later editing by pressing the "Save" in the Action Bar.
In the Folder settings you can manage your folder lists.
Instead of the main Message List, you will see a list of your folders. By
default, the first five folders will be: INBOX, Drafts, Sent, Trash, and Spam.
You cannot delete or rename these folders.
Below the folder list, there is a big '+' button which allows you to create a new
Clicking on a folder will give you more options for it. You can change
the name of some folders, change the parent folder, and specify whether the folder
should show messages as a list or threaded by default. You can uncheck the
checkbox next to a folder to hide that folder from view when viewing
This is where you manage your identities. Identities are different email
addresses or names that can be set up on your account. Clicking on an identity
will allow you to edit the settings for that identity.
You can use identities when you are writing a new email by selecting a different
identity from the 'From' dropdown at the top of the compose page.
For each identity you can edit the following settings:
Display Name This setting will set the display name for the identity.
This is the name that will appear to others when you send an email from this
E-mail This setting will set the email address for the identity.
Organization This optional setting will set the name of the organization
for this identity. If no Display Name is set, the Organization will become the
default name that will appear to others when you send an email from this
Reply-to If set, this setting will set the default reply-to address for
this identity. When others reply to your emails, the emails will be sent to this
address. Leave this setting blank if the reply-to address is the same as the
Bcc If set, this setting will add an additional reply-to address
Set Default Checked, this option will set the current identity as your
default identity. The default identity will be selected by default when you
compose or reply to emails.
Signature This setting allows you to edit the signature for this
identity. The signature will be displayed at the bottom of all the emails you
HTML Signature Checked, this option will allow you to edit the HTML of
your signature. If left unchecked, your signature will be in plain text format.
When you are done editing the identity click on "Save" to save your changes. If
you wish to delete the identity click on "Delete".
You can add a new identity by clicking the big '+' button at the bottom of the
This is where your saved responses can be created and modified.
A saved response is a pre-written response that you can select when responding
to an email.
The only two options for a response are the 'Name' of the response (which is a
short description of the response so that you can identify it), and the
'Response Text' which is the text that will be in the body of the message that
you are responding to
To create a new response, click the big '+' button at the bottom of the page. To
delete a response, select the response to delete and click the trash can icon.
To use a response, you need to be in a compose window. Select the 'Responses'
button from the action bar and select the response you want to use, or create a
new response right from there.
This is for other email settings that are common to all of our webmails.
Here, you can set a vacation auto-responder, server-side delivery filters, or
setup forward addresses.
The vacation autoresponder is used to automatically deliver replies to messages
that you receive between 2 specified dates. This is useful if you are out of the
office, or expect a timespan where you will not be able to respond to emails.
Server-side delivery filters allow you to automatically check for messages that
match search requirements that you specify. Any message that you receive that
matches the search criteria will be moved to a folder of your choosing.
Forwarding lets you set up one or more email addresses so that any new message
that gets sent to your current address will also be sent to the addresses you
specified as 'forwards'.
These are your spam settings which are common across all webmails. You can enable and disable your spam protection here (although, we highly recommend
that you leave this 'Enabled'). You can also set the level of spam protection
you want, and you can specify email subjects and sender addresses that
you don't want to receive emails from.
CLICK HERE for instructions on how to log in to your E-Mail Dashboard to more effectively manage your personal spam settings.
Along with the email component, MTCO Webmail comes with a built-in address
book to manage all your contacts. You can access it from the Action Bar, or by
going to View > Address Book in the Application Menu.
The address book is divided into two sections. On the left, instead of the
folder list, you will see a list of your contact groups. Groups are used to help
organize your contacts. If you click on any one of the groups, you will then see a
list of contacts that are in that group in the pane to the right.
If you click on one of the contacts, you will be shown all of the details about
that contact. You can edit this information by clicking 'Edit Contact'
A quick way of adding contacts to your address book is directly from the emails
you receive. When you're browsing through your emails a little 'plus' icon
will appear near the from and to addresses. Clicking on the icon will
automatically add that person to your address book.
You can also search the address book using the 'Advanced' button in the action
To create a new group, click the big '+' button at the bottom of the
'Groups' section and provide a new group name. You can rename or delete a group
by clicking on the Sprocket/Gear next to the '+' sign and selecting to rename or
delete the group. Deleting or renaming the group will not delete any of the
contacts in the group. They will still exist.
To create a new contact, click the big '+' button at the bottom of the
'Contacts' section and enter in all of the information you have on that contact.
To delete a contact, select the contacts to delete and then click on the trash
can at the bottom of the contacts list.
There are several ways to add a contact to a group (NOTE: you must have at least
1 group other than 'All Contacts' to do these):
Using the Action Bar:
Select the contacts you wish to add to a new group
Click 'More' in the action bar
Click 'Assign to group'
Click the group name you want to add the contacts to
Drag and Drop: Select the contact to add to a new group, and drag and drop them
onto the new group
Using the 'Groups' tab:
Select the contact you want to add to a group
Click the 'Groups' tab in the 'Contact Properties' pane
Check or Uncheck the groups as needed. The contact will be in the groups that
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I appreciate dealing with local businesses such as MTCO. There is just something about the service and friendliness that comes with dealing with people from right around here! Overall, I am extremely pleased with both the office staff and the technician.